Privacy Policy

Last Updated: 02/05/2026

Journey Cove Coaching (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products or services, or interact with us online.

By accessing or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name
• Email address
• Billing and payment information
• Account login information
• Responses to forms, questionnaires, or surveys
• Communications you send to us

We may also automatically collect certain information when you visit our website, such as:

• IP address
• Browser type
• Device information
• Pages visited and actions taken
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Provide and manage our services, courses, memberships, and coaching programs
• Process payments and transactions
• Communicate with you about your account, purchases, or inquiries
• Send marketing or educational communications (you may opt out at any time)
• Improve our website, services, and user experience
• Maintain security and prevent fraud
• Comply with legal and regulatory obligations

3. Legal Bases for Processing (International Users)

If you are located in a jurisdiction that requires a legal basis for processing personal data (such as the European Union or United Kingdom), we process your data based on one or more of the following:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Our legitimate business interests, where those interests are not overridden by your rights

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, understand usage patterns, and improve functionality. You may control or disable cookies through your browser settings, though doing so may affect site performance.

5. Sharing of Information

We do not sell your personal information.

We may share your information with trusted third parties who assist us in operating our business, such as:

• Payment processors
• Website hosting platforms
• Email and communication providers
• Scheduling, form, or analytics services

These providers are authorized to use your information only as necessary to provide services to us and are expected to maintain appropriate confidentiality and security measures.

We may also disclose information if required by law or to protect our rights, safety, or property.

6. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your own, including the United States. By using our services, you understand that your information may be transferred to jurisdictions with different data protection laws.

Where required, we take reasonable steps to ensure appropriate safeguards are in place.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your information
• Object to or restrict certain processing
• Withdraw consent where applicable
• Request data portability

To exercise these rights, contact us using the information below.

9. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13 (or other applicable minimum age under local law). If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

10. Security of Your Information

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our services constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, you may contact us at:

Journey Cove Coaching
Email: Jennifer@journeycovecoaching.com
Website: www.journeycovecoaching.com